Plans, requests & credits
What's a request?
A request is one question your AI assistant asks Lune. It might be a paper search, a citation lookup, a conference digest, or a research guidance query: Lune treats them all the same. We don't charge per result; pulling 200 papers from a conference is one request.
Account, billing, and team-management actions (signing in, listing your API keys, switching teams, browsing your invoices) are always free and never count against your allowance.
Plans
| Plan | Price | Daily allowance | Once you hit the limit |
|---|---|---|---|
| Free | $0 | 10 / day | Paused until midnight UTC. |
| Pro | $4.99 / month | 300 / day | Switches to credits, then pauses. |
| Max | $9.99 / month | 600 / day | Switches to credits, then pauses. |
The daily allowance resets at midnight UTC for everyone. A short burst-rate guard (about 30 requests per second per team) protects against runaway scripts; if you trip it, just wait a few seconds and retry.
Credits
Credits are top-ups for days when 300 or 600 requests aren't quite enough. $0.99 buys 300 credits. Once your daily allowance is used up, every request consumes one credit; when credits run out, requests pause until the next reset.
A few things to know:
- Credits never expire. They roll over month to month.
- Credits are shared across the team. Anyone on a team can buy credits, and the whole team draws from the same pool.
- Members of a team don't need plan-management permission to buy credits: if a teammate needs to keep working, anyone can top up.
Tier changes
The dashboard's Billing page handles every plan change.
- Going from Free to Pro or Max. A standard checkout the first time (you don't have payment details on file yet).
- Pro to Max, or Max to Pro. Done in a click. Upgrades take effect immediately and prorate. Downgrades schedule for the end of the current billing period; you keep the higher allowance until then.
- Cancel. Schedules cancellation at the end of the current period. You keep the paid allowance until that date and revert to Free afterwards. You can resume any time before the cancellation kicks in, with no fees.
Every transition is reversible from the same page; nothing's locked behind a contact form.
Daily-only model
There's no monthly metered quota and no "overage charges" surprise. You get the same allowance every day, you can top up when you need, and you always know exactly where you stand on the billing page.
When something looks off
- The dashboard always shows your current plan, today's remaining allowance, and your credit balance at the top. Trust the dashboard over the assistant's self-report.
- If your assistant says "out of requests" but the dashboard disagrees, the AI app may be caching an older response. Restart the AI app or start a new chat.
- If you're charged but a plan change doesn't show up, give it a minute; payment confirmations occasionally take a moment. If it's still off after a few minutes, email [email protected].