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EMNLP2021Top-tier venue

Constructing a Psychometric Testbed for Fair Natural Language Processing

Ahmed Abbasi, David G. Dobolyi, John P. Lalor, Richard G. Netemeyer, Kendall Smith, Yi Yang

2021Year
12Citations
4Top-tier citations

Abstract

Psychometric measures of ability, attitudes, perceptions, and beliefs are crucial for understanding user behavior in various contexts including health, security, e-commerce, and finance. Traditionally, psychometric dimensions have been measured and collected using survey-based methods. Inferring such constructs from user-generated text could allow timely, unobtrusive collection and analysis. In this work we construct a corpus for psychometric natural language processing (NLP) related to important dimensions such as trust, anxiety, numeracy, and literacy, in the health domain. We discuss our multi-step process to align user text with their survey-based response items and provide an overview of the resulting testbed, which encompasses surveybased psychometric measures and accompanying user-generated text from 8,502 respondents. Our testbed also encompasses selfreported demographic information, including race, sex, age, income, and education, allowing for measuring bias and benchmarking fairness of text classification methods. We report preliminary results on use of the text to predict/categorize users' survey response labels and on the fairness of these models. We also discuss the important implications of our work and resulting testbed for future NLP research on psychometrics and fairness.

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