Springboard, Roadblock or "Crutch"?: How Transgender Users Leverage Voice Changers for Gender Presentation in Social Virtual Reality

Social virtual reality (VR) serves as a vital platform for transgender individuals to explore their identities through avatars and foster personal connections within online communities. However, it presents a challenge: the disconnect between avatar embodiment and voice representation, often leading to misgendering and harassment. Prior research acknowledges this issue but overlooks the potential solution of voice changers. We interviewed 13 transgender and gender-nonconforming users of social VR platforms, focusing on their experiences with and without voice changers. We found that using a voice changer not only reduces voice-related harassment, but also allows them to experience gender euphoria through both hearing their modified voice and the reactions of others to their modified voice, motivating them to pursue voice training and medication to achieve desired voices. Furthermore, we identified the technical barriers to current voice changer technology and potential improvements to alleviate the problems that transgender and gender-nonconforming users face.