Characterizing Everyday Misuse of Smart Home Devices

Exploration of Internet of Things (IoT) security often focuses on threats posed by external and technically-skilled attackers. While it is important to understand these most extreme cases, it is equally important to understand the most likely risks of harm posed by smart device ownership. In this paper, we explore how smart devices are misused — used without permission in a manner that causes harm — by device owners’ everyday associates such as friends, family, and romantic partners. In a preliminary characterization survey (n = 100), we broadly capture the kinds of unauthorized use and misuse incidents participants have experienced or engaged in. Then, in a prevalence survey (n = 483), we assess the prevalence of these incidents in a demographically-representative population. Our findings show that unauthorized use of smart devices is widespread (experienced by 43% of participants), and that misuse is also common (experienced by at least 19% of participants). However, highly individual factors determine whether these unauthorized use events constitute misuse. Through a focus on everyday abuses, this work sheds light on the most prevalent security and privacy threats faced by smart-home owners today.