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Measuring Compliance with the California Consumer Privacy Act Over Space and Time

Van Hong Tran, Aarushi Mehrotra, Marshini Chetty, Nick Feamster, Jens Frankenreiter, Lior Jacob Strahilevitz

2024Year
10Citations
6Top-tier citations

Abstract

The widespread sharing of consumers’ personal information with third parties raises significant privacy concerns. The California Consumer Privacy Act (CCPA) mandates that online businesses offer consumers the option to opt out of the sale and sharing of personal information. Our study automatically tracks the presence of the opt-out link longitudinally across multiple states after the California Privacy Rights Act (CPRA) went into effect. We categorize websites based on whether they are subject to CCPA and investigate cases of potential non-compliance. We find a number of websites that implement the opt-out link early and across all examined states but also find a significant number of CCPA-subject websites that fail to offer any opt-out methods even when CCPA is in effect. Our findings can shed light on how websites are reacting to the CCPA and identify potential gaps in compliance and opt-out method designs that hinder consumers from exercising CCPA opt-out rights.

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