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Fora: A corpus and framework for the study of facilitated dialogue

Hope Schroeder, Deb Roy, Jad Kabbara

2024Year
5Top-tier citations

Abstract

Facilitated dialogue is increasingly popular as a method of civic engagement and as a method for gathering social insight, but resources for its study are scant. We present Fora, a unique collection of annotated facilitated dialogues. We compile 262 facilitated conversations that were hosted with partner organizations seeking to engage their members and surface insights regarding issues like education, elections, and public health, primarily through the sharing of personal experience. Alongside this corpus of 39,911 speaker turns, we present a framework for the analysis of facilitated dialogue. We taxonomize key personal sharing behaviors and facilitation strategies in the corpus, annotate a 25% sample (10,000+ speaker turns) of the data accordingly, and evaluate and establish baselines on a number of tasks essential to the identification of these phenomena in dialogue. We describe the data, and relate facilitator behavior to turn-taking and participant sharing. We outline how this research can inform future work in understanding and improving facilitated dialogue, parsing spoken conversation, and improving the behavior of dialogue agents.

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