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ACL Findings2026

Characterizing Web Search in The Age of Generative AI

Elisabeth Kirsten, Jost Große Perdekamp, Qinyuan Wu, Mihir Upadhyay, Krishna P. Gummadi, Muhammad Bilal Zafar

Abstract

The advent of LLMs has given rise to generative search, a new search paradigm in which LLMs retrieve information from the web related to a query and synthesize it into a single, coherent response. This paradigm differs fundamentally from traditional web search, where results are returned as a ranked list of independent web pages. In this paper, we ask: Along what dimensions does generative search differ from traditional search? We conduct a systematic comparison between Google organic search and five generative search systems from three providers: Google, OpenAI, and Perplexity. Our analysis reveals substantial variation among engines in their reliance on internal v.s. external knowledge, source diversity, and stability. While generative systems often achieve topical coverage comparable to traditional search, they do so using markedly different retrieval footprints and synthesis strategies. We further show that the outputs of generative search can vary across time and executions, raising new challenges for robustness. Our findings demonstrate that generative search introduces new dimensions that are not captured by existing evaluation paradigms, motivating the development of evaluations that explicitly account for retrieval behavior, synthesis, and stability in generative search systems.

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Cited by top-tier papers1

  1. How Generative AI Disrupts Search: An Empirical Study of Google Search, Gemini, and AI OverviewsRiley Grossman, Songjiang Liu, Michael K. Chen, Mike Smith et al.SIGIR 2026

Builds on8

  1. Toolformer: Language Models Can Teach Themselves to Use ToolsTimo Schick, Jane Dwivedi-Yu, Roberto Dessì, Roberta Raileanu et al.NeurIPS 2023 · 5,989 citations
  2. WildChat: 1M ChatGPT Interaction Logs in the WildWenting Zhao, Xiang Ren, Jack Hessel, Claire Cardie et al.ICLR 2024 · 504 citations
  3. Is ChatGPT Good at Search? Investigating Large Language Models as Re-Ranking AgentsWeiwei Sun, Lingyong Yan, Xinyu Ma, Shuaiqiang Wang et al.EMNLP 2023 · 182 citations
  4. Evaluating Verifiability in Generative Search EnginesNelson F. Liu, Tianyi Zhang, Percy LiangEMNLP Findings 2023 · 143 citations
  5. Generative Echo Chamber? Effect of LLM-Powered Search Systems on Diverse Information SeekingNikhil Sharma, Q. Vera Liao, Ziang XiaoCHI 2024 · 123 citations

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  1. Evaluating Robustness of Generative Search Engine on Adversarial Factoid QuestionsXuming Hu, Xiaochuan Li, Junzhe Chen, Yinghui Li et al.ACL Findings 2024 · 3 citations
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