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CSCW2022Top-tier venue

Maintaining Values: Navigating Diverse Perspectives in Value-Charged Discussions in Open Source Development

Jack Jamieson, Eureka Foong, Naomi Yamashita

2022Year
10Citations
4Top-tier citations

Abstract

Communication technologies have signifcant social impacts, and it is important to consider how designers' and developers' values shape their design. Increasingly, these technologies are released as continually evolving platforms and services, so their development involves ongoing discussions and debates about unforeseen problems and future directions. However, there is a gap in research about how designers, developers, and other stakeholders engage with values during later stages of development. We investigate discussions about values in the context of open source software development, focusing on projects related to the Decentralized Web. We conducted a large-scale analysis of GitHub issues among diverse yet ideologically-related projects. We show that the percentage of discussions about values increases later in development, and we identify features and outcomes of conficts related to open source participants' values. Finally, we propose suggestions to improve upon existing discussion practices by supporting common ground among collaborators with diverse goals, perspectives, and experiences.

CCS Concepts: • Software and its engineering → Open source model; • Human-centered computing → Empirical studies in collaborative and social computing.

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