SAFER: Development and Evaluation of an IoT Device Risk Assessment Framework in a Multinational Organization

Users of Internet of Things (IoT) devices are often unaware of their security risks and cannot sufficiently factor security considerations into their device selection. This puts networks, infrastructure and users at risk. We developed and evaluated SAFER, an IoT device risk assessment framework designed to improve users' ability to assess the security of connected devices. We deployed SAFER in a large multinational organization that permits use of private devices. To evaluate the framework, we conducted a mixed-method study with 20 employees. Our findings suggest that SAFER increases users' awareness of security issues. It provides valuable advice and impacts device selection. Based on our findings, we discuss implications for the design of device risk assessment tools, with particular regard to the relationship between risk communication and user perceptions of device complexity.

CCS Concepts: • Security and privacy → Usability in security and privacy; • Human-centered computing → Empirical studies in HCI; Ubiquitous and mobile computing systems and tools; Information visualization.