Design and Evaluation of Generative Agent-based Platform for Human-Assistant Interaction Research: A Tale of 10 User Studies
Ziyi Xuan, Yiwen Wu, Xuhai Xu, Vinod Namboodiri, Mooi Choo Chuah, Yu Yang
Abstract
Designing and evaluating personalized and proactive assistant agents remains challenging due to the time, cost, and ethical concerns associated with human-in-the-loop experimentation. Existing Human-Computer Interaction (HCI) methods often require extensive physical setup and human participation, which introduces privacy concerns and limits scalability. Simulated environments offer a partial solution but are typically constrained by rule-based scenarios and still depend heavily on human input to guide interactions and interpret results. Recent advances in large language models (LLMs) have introduced the possibility of generative agents that can simulate realistic human behavior, reasoning, and social dynamics. However, their effectiveness in modeling human-assistant interactions remains largely unexplored. To address this gap, we present a generative agent-based simulation platform designed to simulate human-assistant interactions. We identify ten prior studies on assistant agents that span different aspects of interaction design and replicate these studies using our simulation platform. Our results show that fully simulated experiments using generative agents can approximate key aspects of human-assistant interactions. Based on these simulations, we are able to replicate the core conclusions of the original studies. Our work provides a scalable and cost-effective approach for studying assistant agent design without requiring live human subjects. Additional resources and project materials are available at https://dash-gidea.github.io/.
Ask about this paper
Your agent reads all of it.
Lune indexed this paper to the last equation, along with the top-tier papers that cite it. Ask a question and the answer quotes them.
Your agent calls
Luneget_paper_fulltext
Free to start. No credit card required.
Terminal
Install the CLIlune papers fulltext 85734a7a-929c-437e-9425-be1bd886bf48Cited by top-tier papers1
Ask how each one uses itBuilds on23
- Retrieval-Augmented Generation for Knowledge-Intensive NLP TasksPatrick Lewis, Ethan Perez, Aleksandra Piktus, Fabio Petroni et al.NeurIPS 2020 · 19,162 citations
- Reflexion: language agents with verbal reinforcement learningNoah Shinn, Federico Cassano, Ashwin Gopinath, Karthik Narasimhan et al.NeurIPS 2023 · 5,828 citations
- Retrieval Augmented Language Model Pre-TrainingKelvin Guu, Kenton Lee, Zora Tung, Panupong Pasupat et al.ICML 2020 · 2,937 citations
- MPNet: Masked and Permuted Pre-training for Language UnderstandingKaitao Song, Xu Tan, Tao Qin, Jianfeng Lu et al.NeurIPS 2020 · 1,957 citations
- Generative Agents: Interactive Simulacra of Human BehaviorJoon Sung Park, Joseph C. O'Brien, Carrie Jun Cai, Meredith Ringel Morris et al.UIST 2023 · 1,882 citations
Related papers
- Interview-Informed Generative Agents for Product Discovery: A Validation StudyZichao Wang, Alexa F. SiuCHI 2026 · 1 citation
- CloChat: Understanding How People Customize, Interact, and Experience Personas in Large Language ModelsJuhye Ha, Hyeon Jeon, DaEun Han, Jinwook Seo et al.CHI 2024 · 66 citations
- Need Help? Designing Proactive AI Assistants for ProgrammingValerie Chen, Alan Zhu, Sebastian Zhao, Hussein Mozannar et al.CHI 2025 · 23 citations
- ProPerSim: Developing Proactive and Personalized AI Assistants through User-Assistant SimulationJiho Kim, Junseong Choi, Woosog Chay, Daeun Kyung et al.ICLR 2026 · 13 citations
- Through the Lens of Human-Human Collaboration: An Configurable Research Platform for Exploring Human-Agent CollaborationBingsheng Yao, Jiaju Chen, Chaoran Chen, April Yi Wang et al.CHI 2026 · 1 citation
