The Amplifying Effect of Explainability in AI-assisted Decision-making in Groups
Regina De Brito Duarte, Mónica Costa Abreu, Joana Campos, Ana Paiva
Abstract
In the era of artificial intelligence, AI-assisted decision-making has become a common paradigm.Explainable Artificial Intelligence has been one of the more explored factors in improving transparency of AI tools in AI-assisted decision-making, but sometimes with contradictory results.Furthermore, while individual AI-assisted decisionmaking has garnered substantial investigation, the domain of group AI-assisted decision-making remains notably underexplored.This research presents the first look at the impact of explainability and team composition on AI-assisted decision-making.With a controlled experiment on mushroom edibility classification, with 89 participants, we show that the impact of XAI is more pronounced in decision-making with groups (2-person) than in individual decisionmaking.Groups rely less on incorrect AI recommendations when explanations are available, but they rely more on incorrect AI recommendations when explanations are absent, compared to individual decision makers.This phenomenon underscores the amplified effect of explainability in AI-assisted decision-making in group settings.
Ask about this paper
Ask your agent about it.
Lune has read the top-tier papers around this one, so every answer names the papers it rests on.
Your agent calls
Lunesearch_papers
Free to start. No credit card required.
Terminal
Install the CLIlune papers get 63d09d13-78c2-4310-b146-42fbe0e9e679Cited by top-tier papers3
- Emergent, not Immanent: A Baradian Reading of Explainable AIFabio Morreale, Joan Serrà, Yuki MitsufujiCHI 2026 · 1 citation
- "I Felt Bad After We Ignored Her": Understanding How Interface-Driven Social Prominence Shapes Group Discussions with GenAIJanet G. Johnson, Ruijie Sophia Huang, Khoa Nguyen, Ji Young Nam et al.CHI 2026 · 1 citation
- From Expectation to Evaluation: Expectation Cues Systematically Bias LLM and Human JudgmentYiteng Sun, Danica Dillion, Kurt Gray, Mengtao Lyu et al.CHI 2026 · 1 citation
Related papers
- The Impact of Imperfect XAI on Human-AI Decision-MakingKatelyn Morrison, Philipp Spitzer, Violet Turri, Michelle Feng et al.CSCW 2024 · 60 citations
- Does the Whole Exceed its Parts? The Effect of AI Explanations on Complementary Team PerformanceGagan Bansal, Tongshuang Wu, Joyce Zhou, Raymond Fok et al.CHI 2021 · 713 citations
- Are Two Heads Better Than One in AI-Assisted Decision Making? Comparing the Behavior and Performance of Groups and Individuals in Human-AI Collaborative Recidivism Risk AssessmentChun-Wei Chiang, Zhuoran Lu, Zhuoyan Li, Ming YinCHI 2023 · 56 citations
- Evaluating the Impact of Explainable AI on Trust in AI-Assisted Code ReviewZhenhan Gao, Marvin Muñoz Barón, Umm-e Habiba, Daniel Graziotin et al.ISSTA 2026
- The Utility of Explainable AI in Ad Hoc Human-Machine TeamingRohan R. Paleja, Muyleng Ghuy, Nadun Ranawaka Arachchige, Reed Jensen et al.NeurIPS 2021 · 103 citations
