"It did not give me an option to decline": A Longitudinal Analysis of the User Experience of Security and Privacy in Smart Home Products
George Chalhoub, Martin J. Kraemer, Norbert Nthala, Ivan Flechais
2021Year
71Citations
20Top-tier citations
Abstract
Smart home products aren’t living up to their promise. They claim to transform the way we live, providing convenience, energy efficiency, and safety. However, the reality is significantly less profound and often frustrating. This is particularly apparent in security and privacy experiences: powerlessness, confusion, and annoyance have all been reported.
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Install the CLIlune papers fulltext 3d765bd5-e82f-4a55-9ae2-c7ac031945d2Cited by top-tier papers20
- Monitoring Pets, Deterring Intruders, and Casually Spying on Neighbors: Everyday Uses of Smart Home CamerasNeilly H. Tan, Richmond Y. Wong, Audrey Desjardins, Sean A. Munson et al.CHI 2022 · 61 citations
- What is Sensitive About (Sensitive) Data? Characterizing Sensitivity and Intimacy with Google Assistant UsersAlejandra Gómez Ortega, Jacky Bourgeois, Gerd KortuemCHI 2023 · 33 citations
- Moat: Adaptive Inside/Outside Detection System for Smart HomesChixiang Wang, Weijia He, Timothy J. Pierson, David KotzUbiComp 2025 · 27 citations
- "You Shouldn't Need to Share Your Data": Perceived Privacy Risks and Mitigation Strategies Among Privacy-Conscious Smart Home Power UsersAnna Lenhart, Sunyup Park, Michael Zimmer, Jessica VitakCSCW 2023 · 19 citations
- "You Just Assume It Is In There, I Guess": Understanding UK Families' Application and Knowledge of Smart Home Cyber SecuritySarah Turner, Nandita Pattnaik, Jason R. C. Nurse, Shujun LiCSCW 2022 · 16 citations
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