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Critical Affects: Tech Work Emotions Amidst the Techlash

Norman Makoto Su, Amanda Lazar, Lilly Irani

2021Year
43Citations
10Top-tier citations

Abstract

Techlash encapsulates a breaking point reached with the critique of technology companies. To investigate how this whirlwind of rage, inquiry, and accountability affects the lives of tech workers, we conducted interviews with 19 tech workers. Our methodological approach and contribution adopts a style of writing and analysis associated with anthropologist Kathleen Stewart, where we focus on the affective textures of everyday life in an attempt to redirect the temptation to representational thinking to a slowed ethnographic practice. This paper dwells on the affects of tech workers facing critique and scrutiny. Through this approach, we find that emotional habitus conditions the possibilities of personal and political action and inaction in response to critique. By emotional habitus, we refer to the emotional dispositions honed among tech workers by tech culture's rationality and optimism. This habitus must shift if people are to access new ways of relating and acting. We argue for more fruitful attitudes and practices in relation to critique.

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