Anchoring-Guidance Fine-Tuning (AnGFT): Elevating Professional Response Quality in Role-Playing Conversational Agents

Large Language Models (LLMs) have demonstrated significant advancements in various fields, notably in Role-Playing Conversational Agents (RPCAs). However, when confronted with role-specific professional inquiries, LLMsbased RPCAs tend to underperform due to their excessive emphasis on the conversational abilities of characters rather than effectively invoking and integrating relevant expert knowledge. This often results in inaccurate responses. We refer to this phenomenon as the "Knowledge Misalignment" which underscores the limitations of RPCAs in integrating expert knowledge.To mitigate this issue, we have introduced an Anchoring-Guidance Fine-Tuning (AnGFT) Framework into the RPCAs' training process. This involves initially linking the Anchoring-Based System Prompt (ASP) with the LLM's relevant expert domains through diverse prompt construction strategies and supervised fine-tuning (SFT). Following the roleplay enriched SFT, the integration of ASP enables LLMs to better associate with relevant expert knowledge, thus enhancing their response capabilities in role-specific expert domains. Moreover, we have developed four comprehensive metrics-helpfulness, thoroughness, credibility, and feasibility-to evaluate the proficiency of RPCAs in responding to professional questions. Our method was tested across four professional fields, and the experimental outcomes suggest that the proposed AnGFT Framework substantially improves the RPCAs' performance in handling role-specific professional queries, while preserving their robust role-playing abilities.