Unpacking Trust Dynamics in the LLM Supply Chain: An Empirical Exploration to Foster Trustworthy LLM Production & Use
Agathe Balayn, Mireia Yurrita, Fanny Rancourt, Fabio Casati, Ujwal Gadiraju
2025Year
16Citations
5Top-tier citations
Abstract
Research on trust in AI is limited to several trustors (e.g., end-users) and trustees (especially AI systems), and empirical explorations remain in laboratory settings, overlooking factors that impact trust relations in the real world.Here, we broaden the scope of research by accounting for the supply chains that AI systems are part of.To CHI '25,
Ask about this paper
Ask your agent about it.
Lune has read the top-tier papers around this one, so every answer names the papers it rests on.
Your agent calls
Lunesearch_papers
Free to start. No credit card required.
Terminal
Install the CLIlune papers get 13582a7b-46f7-48da-94fc-4d7fb92fba69Cited by top-tier papers5
- AI and My Values: User Perceptions of LLMs' Ability to Extract, Embody, and Explain Human Values from Casual ConversationsBhada Yun, Renn Su, April Yi WangCHI 2026 · 7 citations
- Towards Better Reflexive Thematic Analysis in HCI: A Scoping Review of Practice at CHIJacob M. Rigby, Ioanna IacovidesCHI 2026 · 6 citations
- Who Controls the Conversation? User Perspectives on Generative AI (LLM) System PromptsAnna Neumann, Yulu Pi, Jatinder SinghCHI 2026 · 3 citations
- Navigating Uncertainties: How GenAI Developers Document Their Models on Open-Source PlatformsNingjing Tang, Megan Li, Amy A. Winecoff, Michael Madaio et al.CHI 2026 · 3 citations
- From Expectation to Evaluation: Expectation Cues Systematically Bias LLM and Human JudgmentYiteng Sun, Danica Dillion, Kurt Gray, Mengtao Lyu et al.CHI 2026 · 1 citation
Related papers
- Trust in AI-assisted Decision Making: Perspectives from Those Behind the System and Those for Whom the Decision is MadeOleksandra Vereschak, Fatemeh Alizadeh, Gilles Bailly, Baptiste CaramiauxCHI 2024 · 31 citations
- Good Performance Isn't Enough to Trust AI: Lessons from Logistics Experts on their Long-Term Collaboration with an AI Planning SystemPatricia Kahr, Gerrit Rooks, Chris Snijders, Martijn C. WillemsenCHI 2025 · 17 citations
- "It's Not the AI's Fault Because It Relies Purely on Data": How Causal Attributions of AI Decisions Shape Trust in AI SystemsSaumya Pareek, Sarah Schömbs, Eduardo Velloso, Jorge GonçalvesCHI 2025 · 14 citations
- "Something Fast and Cheap" or "A Core Element of Building Trust"? - AI Auditing Professionals' Perspectives on Trust in AITina B. Lassiter, Kenneth R. FleischmannCSCW 2024 · 16 citations
- Trusting Autonomous Teammates in Human-AI Teams - A Literature ReviewWen Duan, Christopher Flathmann, Nathan J. McNeese, Matthew J. Scalia et al.CHI 2025 · 23 citations
