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CHI2025Top-tier venue

Unpacking Trust Dynamics in the LLM Supply Chain: An Empirical Exploration to Foster Trustworthy LLM Production & Use

Agathe Balayn, Mireia Yurrita, Fanny Rancourt, Fabio Casati, Ujwal Gadiraju

2025Year
16Citations
5Top-tier citations

Abstract

Research on trust in AI is limited to several trustors (e.g., end-users) and trustees (especially AI systems), and empirical explorations remain in laboratory settings, overlooking factors that impact trust relations in the real world.Here, we broaden the scope of research by accounting for the supply chains that AI systems are part of.To CHI '25,

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