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Understanding Accessibility and Collaboration in Programming for People with Visual Impairments

Maulishree Pandey, Vaishnav Kameswaran, Hrishikesh V. Rao, Sile O'Modhrain, Steve Oney

2021Year
53Citations
16Top-tier citations

Abstract

There has been a growing interest in Computer-Supported Cooperative Work and Human-Computer Interaction to understand the experiences of programmers in the workplace. However, the large majority of these studies has focused on sighted programmers and, as a result, the experiences of programmers with visual impairments in professional contexts remain understudied. We address this gap by reporting on findings from semi-structured interviews with 22 programmers with visual impairments. We found that programmers with visual impairments interact with a complex ecosystem of tools and a significant part of their job entails performing work to overcome the accessibility challenges inherent in this ecosystem. Furthermore, we find that the visual nature of various programming activities impedes collaboration, which necessitates the co-creation of new work practices through a series of sociotechnical interactions. These sociotechnical interactions often require invisible work and articulation work on the part of the programmers with visual impairments.

CCS Concepts: • Human-centered computing → Empirical studies in accessibility; Empirical studies in collaborative and social computing.

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