Smart Webcam Cover: Exploring the Design of an Intelligent Webcam Cover to Improve Usability and Trust

Laptop webcams can be covertly activated by malware and law enforcement agencies. Consequently, 59% percent of Americans manually cover their webcams to avoid being surveilled. However, manual covers are prone to human error---through a survey with 200 users, we found that 61.5% occasionally forget to re-attach their cover after using their webcam. To address this problem, we developed Smart Webcam Cover (SWC): a thin film that covers the webcam (PDLC-overlay) by default until a user manually uncovers the webcam, and automatically covers the webcam when not in use. Through a two-phased design iteration process, we evaluated SWC with 20 webcam cover users through a remote study with a video prototype of SWC, compared to manual operation, and discussed factors that influence users' trust in the effectiveness of SWC and their perceptions of its utility.