ACL2022

Multi-Party Empathetic Dialogue Generation: A New Task for Dialog Systems

Lingyu Zhu, Zhengkun Zhang, Jun Wang, Hongbin Wang, Haiying Wu, Zhenglu Yang

摘要

Empathetic dialogue assembles emotion understanding, feeling projection, and appropriate response generation. Existing work for empathetic dialogue generation concentrates on the two-party conversation scenario. Multiparty dialogues, however, are pervasive in reality. Furthermore, emotion and sensibility are typically confused; a refined empathy analysis is needed for comprehending fragile and nuanced human feelings. We address these issues by proposing a novel task called Multi-Party Empathetic Dialogue Generation in this study. Additionally, a Static-Dynamic model for Multi-Party Empathetic Dialogue Generation, SDMPED, is introduced as a baseline by exploring the static sensibility and dynamic emotion for the multi-party empathetic dialogue learning, the aspects that help SDMPED achieve the state-of-the-art performance.