Toward Generalized Web Agent Training: A Deep Dive into Entropy-Balanced Reinforcement Learning

Recently, Agentic Reinforcement Learning (Agentic RL) has made significant progress in incentivizing the multi-turn, long-horizon tool-use capabilities of web agents. While mainstream agentic RL algorithms autonomously explore high-uncertainty tool-call steps under the guidance of entropy, excessive reliance on such signals leads to the training collapse. In this paper, we delve into the challenges caused by entropy and propose the Agentic Entropy-Balanced Policy Optimization (AEPO), an agentic RL algorithm designed to balance entropy in both the rollout and policy update phases. AEPO comprises two core components: (1) a dynamic entropy-balanced rollout mechanism that adaptively allocates global and branch sampling budget through entropy pre-monitoring, while imposing a branch penalty on consecutive high-entropy tool-call steps to prevent over-branching issues; and (2) Entropy-Balanced Policy Optimization that inserts a stop-gradient operation into the high-entropy clipping term to preserve and properly rescale gradients on high-entropy tokens, while incorporating entropy-aware advantage estimation to prioritize learning on high-uncertainty tokens. Results across 14 challenging datasets show that AEPO consistently outperforms 7 mainstream RL algorithms. Further analysis reveals that AEPO improves rollout sampling diversity while maintaining stable policy entropy, facilitating scalable training of general web agents. The code is available at https://github.com/RUC-NLPIR/ARPO.