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CSCW2025顶会

Five Degrees of Separation: Investigating the Unexpected Potential of Displaced Human-AI Collaboration Protocols for Apter AI Support

Federico Cabitza, Andrea Campagner, Caterina Fregosi, Matteo Cameli, Enrico Gallazzi, Luca Maria Sconfienza, Gian Eugenio Tontini

2025年份
8被引次数
1顶会引用

摘要

The integration of AI into decision-making processes offers substantial benefits, particularly in enhancing accuracy and efficiency. However, long-term consequences, such as over-reliance, skill erosion, and loss of human agency, present significant challenges. This study investigates various human-AI collaboration protocols - traditional, inhibition, displacement, and replacement - across multiple medical settings, including radiological imaging, ECG, and endoscopy. We introduce a novel framework that includes a choice nomogram and qualitative assessment tool, designed to optimize both decision accuracy and socio-technical impacts. Our findings reveal that the displacement protocol consistently outperformed others in several contexts, achieving 87% accuracy in MRI analysis, 89% in x-ray reading and 85% in endoscopy; conversely, the traditional protocol was most effective only in ECG analysis, with 82% accuracy. These results demonstrate that no single protocol is universally optimal, highlighting the need for context-specific selection to ensure effective and sustainable AI-supported decision-making, with a focus on balancing short-term performance with long-term human factors.

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