Haptic-Captioning: Using Audio-Haptic Interfaces to Enhance Speaker Indication in Real-Time Captions for Deaf and Hard-of-Hearing Viewers

Captions make the audio content of videos accessible and understandable for deaf or hard-of-hearing people (DHH). However, in real-time captioning scenarios, captions alone can be challenging for DHH users to identify the active speaker in a real time in multiple-speaker scenarios. To enhance the accessibility of real-time captioning, we propose Haptic-Captioning which provides real-time vibration feedback on the wrist by directly translating the sound of content into vibrations. We conducted three experiments to examine: (1) the haptic perception (Preliminary Study), (2) the feasibility of the haptic modality along with real-time and non-real-time visual captioning methods (Study 1), and (3) the user experience of using the Haptic-Captioning system in different media contexts (Study 2). Our results highlight that the Haptic-Captioning complements visual captions by improving caption readability, maintaining media engagement, enhancing understanding of emotions, and assisting speaker indication in real-time captioning scenarios. Furthermore, we discuss design implications for the future development of Haptic-Captioning.