Looking into User's Long-term Interests through the Lens of Conservative Evidential Learning

Reinforcement learning (RL) provides an effective means to capture users' evolving preferences, leading to improved recommendation performance over time. However, existing RL approaches primarily rely on standard exploration strategies, which are less effective for a large item space with sparse reward signals given the limited interactions for most users. Therefore, they may not be able to learn the optimal policy that effectively captures user's evolving preferences and achieves the maximum expected reward over the long term. In this paper, we propose a novel evidential conservative Q-learning framework (ECQL) that learns an effective and conservative recommendation policy by integrating evidence-based uncertainty and conservative learning. ECQL conducts evidence-aware explorations to discover items that are located beyond current observations but reflect users' long-term interests. It offers an uncertainty-aware conservative view on policy evaluation to discourage deviating too much from users' current interests. Two central components of ECQL include a uniquely designed sequential state encoder and a novel conservative evidential-actor-critic (CEAC) module. The former generates the current state of the environment by aggregating historical information and a sliding window that contains the current user interactions as well as newly recommended items from RL exploration that may represent short and long-term interests respectively. The latter performs an evidence-based rating prediction by maximizing the conservative evidential Q-value and leverages an uncertainty-aware ranking score to explore the item space for a more diverse and valuable recommendation. Experiments on multiple real-world dynamic datasets demonstrate the state-of-the-art performance of ECQL and its capability to capture users' long-term interests.