Exploring Learners' Expectations and Engagement When Collaborating with Constructively Controversial Peer Agents

Peer agents can supplement real-time collaborative learning in asynchronous online courses. Constructive Controversy (CC) theory suggests that humans deepen their understanding of a topic by confronting and resolving controversies. This study explores whether CC’s benefits apply to LLM-based peer agents, focusing on the impact of agents’ disputatious behaviors and disclosure of agents’ behavior designs on the learning process. In our mixed-method study (n=144), we compare LLMs that follow detailed CC guidelines (regulated) to those guided by broader goals (unregulated) and examine the effects of disclosing the agents’ design to users (transparent vs. opaque). Findings show that learners’ values influence their agent interaction: those valuing control appreciate unregulated agents’ willingness to cease push-back upon request, while those valuing intellectual challenges favor regulated agents for stimulating creativity. Additionally, design transparency lowers learners’ perception of agents’ abilities. Our findings lay the foundation for designing effective collaborative peer agents in isolated educational settings.