ACL2026
RealTalk-CN: A Realistic Chinese Speech Task-Oriented Dialogue Benchmark with Cross-Modal Analysis
Enzhi Wang, Jiaming Zhou, Yuhang Jia, Aobo Kong, Qicheng Li, Yong Qin
摘要
Recent advances in speech large language models (e.g., have enabled end-to-end spoken interactions, yet their robustness in realworld applications remains unclear, where systems must assist users in completing specific tasks under complex conditions such as multiturn, ambiguous, and often spontaneous speech, as well as natural alternation between speech and text. Task-oriented dialogue (TOD) offers a realistic scenario to evaluate whether models can effectively help users accomplish such task-oriented goals, but existing benchmarks are mainly text-based, and the few speech datasets are limited to English and often neglect spontaneous disfluencies and speaker diversity. To address this gap, we introduce RealTalk-CN, the first Chinese multi-turn, multi-domain speech-text TOD dataset, containing 5.4k dialogues (60K turns, 150 hours) of real human-to-human recordings with detailed annotations for dialogue states, disfluency types, and speaker characteristics. Based on this dataset, we propose a cross-modal interaction task supporting dynamic speech-text switching and a comprehensive evaluation protocol assessing robustness to disfluencies, sensitivity to speaker variation, and cross-domain generalization. Experiments on state-of-the-art models demonstrate the challenges posed by RealTalk-CN and establish its value as a benchmark for developing reliable and fair Speech LLMs in real-world deployments. The dataset and evaluation framework are available 1 to encourage further research.