MASH: Modeling Abstention via Selective Help-Seeking
Mustafa Omer Gul, Claire Cardie, Tanya Goyal
Abstract
LLMs cannot reliably recognize their parametric knowledge boundaries and often hallucinate answers to outside-of-boundary questions. In this paper, we introduce MASH (Modeling Abstention via Selective Help-seeking), a training framework that readily extracts abstentions from LLMs. Our key idea is that any external help-seeking by an LLM, i.e. search tool use, can serve as a proxy for abstention if the external help (search) is appropriately penalized while also rewarding answer accuracy. MASH operationalizes this idea using reinforcement learning with a pay-per-search reward. We run experiments on three knowledge-intensive QA datasets. Our results show that MASH substantially improves upon the selective help-seeking performance of prior efficient search approaches; on multi-hop datasets, it improves answer accuracy by 7.6%. Furthermore, MASH demonstrates strong off-the-shelf abstention performance, showcasing behavior competitive with prior abstention methods that additionally require predetermining model knowledge boundaries to construct training data. Overall, we show that MASH training effectively aligns search tool use with parametric knowledge, which can be successfully leveraged for making abstention decisions and efficient search tool use.
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