Revisiting Reciprocal Recommender Systems: Metrics, Formulation, and Method

Reciprocal recommender systems (RRS), conducting bilateral recommendations between two involved parties, have gained increasing attention for enhancing matching efficiency. However, the majority of existing methods in the literature still reuse conventional ranking metrics to separately assess the performance on each side of the recommendation process. These methods overlook the fact that the ranking outcomes of both sides collectively influence the effectiveness of the RRS, neglecting the necessity of a more holistic evaluation and a capable systemic solution. In this paper, we systemically revisit the task of reciprocal recommendation, by introducing the new metrics, formulation, and method. Firstly, we propose five new evaluation metrics that comprehensively and accurately assess the performance of RRS from three distinct perspectives: overall coverage, bilateral stability, and balanced ranking. These metrics provide a more holistic understanding of the system's effectiveness and enable a comprehensive evaluation. Furthermore, we formulate the RRS from a causal Corresponding author.