AgenticShop: Benchmarking Agentic Product Curation for Personalized Web Shopping
Sunghwan Kim, Ryang Heo, Yongsik Seo, Jinyoung Yeo, Dongha Lee
Abstract
The proliferation of e-commerce has made web shopping platforms key gateways for customers navigating the vast digital marketplace. Yet this rapid expansion has led to a noisy and fragmented information environment, increasing cognitive burden as shoppers explore and purchase products online. With promising potential to alleviate this challenge, agentic systems have garnered growing attention for automating user-side tasks in web shopping. Despite significant advancements, existing benchmarks fail to comprehensively evaluate how well agentic systems can curate products in open-web settings. Specifically, they have limited coverage of shopping scenarios, focusing only on simplified single-platform lookups rather than exploratory search. Moreover, they overlook personalization in evaluation, leaving unclear whether agents can adapt to diverse user preferences in realistic shopping contexts. To address this gap, we present AgenticShop, the first benchmark for evaluating agentic systems on personalized product curation in open-web environment. Crucially, our approach features realistic shopping scenarios, diverse user profiles, and a verifiable, checklistdriven personalization evaluation framework. Through extensive experiments, we demonstrate that current agentic systems remain largely insufficient, emphasizing the need for user-side systems that effectively curate tailored products across the modern web. 1
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Cited by top-tier papers2
- SAGEO Arena: A Realistic Environment for Evaluating Search-Augmented Generative Engine OptimizationSunghwan Kim, Wooseok Jeong, Serin Kim, Sangam Lee et al.KDD 2026 · 8 citations
- Persona2Web: Benchmarking Personalized Web Agents for Contextual Reasoning with User HistorySerin Kim, Sangam Lee, Dongha LeeICML 2026
Builds on14
- WebShop: Towards Scalable Real-World Web Interaction with Grounded Language AgentsShunyu Yao, Howard Chen, John Yang, Karthik NarasimhanNeurIPS 2022 · 1,477 citations
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- Multimodal Web Navigation with Instruction-Finetuned Foundation ModelsHiroki Furuta, Kuang-Huei Lee, Ofir Nachum, Yutaka Matsuo et al.ICLR 2024 · 160 citations
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