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EMNLP Findings2025

Teaching Language Models To Gather Information Proactively

Tenghao Huang, Sihao Chen, Muhao Chen, Jonathan May, Longqi Yang, Mengting Wan, Pei Zhou

Abstract

Large language models (LLMs) are increasingly expected to function as collaborative partners, engaging in back-and-forth dialogue to solve complex, ambiguous problems. However, current LLMs often falter in real-world settings, defaulting to passive responses or narrow clarifications when faced with incomplete or underspecified prompts-falling short of proactively gathering the missing information that is crucial for high-quality solutions. In this work, we introduce a new task paradigm: proactive information gathering, where LLMs must identify gaps in the provided context and strategically elicit implicit user knowledge through targeted questions. To systematically study and train this capability, we design a scalable framework that generates partially specified, real-world tasks, masking key information and simulating authentic ambiguity. Within this setup, our core innovation is a reinforcement finetuning strategy rewards questions that elicit genuinely new, implicit user information-such as hidden domain expertise or fine-grained requirements-that would otherwise remain unspoken. Experiments demonstrate that our trained Qwen-2.5-7B model significantly outperforms o3-mini by 18% on automatic evaluation metrics. More importantly, human evaluation reveals that clarification questions and final outlines generated by our model are favored by human annotators by 42% and 28% respectively. Together, these results highlight the value of proactive clarification in elevating LLMs from passive text generators to genuinely collaborative thought partners.

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Cited by top-tier papers3

  1. Optimizing Diversity and Quality through Base-Aligned Model CollaborationYichen Wang, Chenghao Yang, Tenghao Huang, Muhao Chen et al.ICML 2026 · 7 citations
  2. GTA: Generating Long-horizon Tasks for Web Agents at ScaleTenghao Huang, Kung-Hsiang Huang, Prafulla Kumar Choubey, Yilun Zhou et al.ACL 2026
  3. IntentRL: Training Proactive User-intent Agents for Open-ended Deep Research via Reinforcement LearningHaohao Luo, Zexi Li, Yuexiang Xie, Wenhao Zhang et al.ICML 2026

Builds on12

  1. Direct Preference Optimization: Your Language Model is Secretly a Reward ModelRafael Rafailov, Archit Sharma, Eric Mitchell, Christopher D. Manning et al.NeurIPS 2023 · 10,924 citations
  2. Let's Verify Step by StepHunter Lightman, Vineet Kosaraju, Yuri Burda, Harrison Edwards et al.ICLR 2024 · 3,045 citations
  3. AlphaMath Almost Zero: Process Supervision without ProcessGuoxin Chen, Minpeng Liao, Chengxi Li, Kai FanNeurIPS 2024 · 219 citations
  4. HybridFlow: A Flexible and Efficient RLHF FrameworkGuangming Sheng, Chi Zhang, Zilingfeng Ye, Xibin Wu et al.EuroSys 2025 · 61 citations
  5. Learning to Ask Appropriate Questions in Conversational RecommendationXuhui Ren, Hongzhi Yin, Tong Chen, Hao Wang et al.SIGIR 2021 · 45 citations

Related papers

  1. Prompt-R1: Collaborative Automatic Prompting Framework via End-to-end Reinforcement LearningWenjin Liu, Haoran Luo, Xueyuan Lin, Haoming Liu et al.ACL Findings 2026 · 1 citation
  2. Active Task Disambiguation with LLMsKasia Kobalczyk, Nicolás Astorga, Tennison Liu, Mihaela van der SchaarICLR 2025
  3. Ask and Retrieve Knowledge: Towards Proactive Asking with Imperfect Information in Medical Multi-turn DialoguesBolin Zhang, Shengwei Wang, Yangqin Jiang, Dianbo Sui et al.SIGIR 2025
  4. Synergistic Weak-Strong Collaboration by Aligning PreferencesYizhu Jiao, Xuchao Zhang, Zhaoyang Wang, Yubo Ma et al.ACL 2025
  5. Adaptive Elicitation of Latent Information Using Natural LanguageJimmy Wang, Thomas P. Zollo, Richard S. Zemel, Hongseok NamkoongICML 2025
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