AI in the Workplace: The Impact of AI on Perceived Job Decency and Meaningfulness

The proliferation of Artificial Intelligence (AI) in workplaces is transforming how we work. While existing research on human-AI collaboration at work often prioritizes performance, less is known about their experiential outcomes. Through interviews with 24 employees across Information Technology (IT), service-based, and healthcare sectors, this paper examines AI's impact on job satisfaction via perceptions of job decency and meaningfulness, now and in the future. Our results reveal that the anticipated impact of AI on overall job satisfaction varies with the occupational domain, with differing perceptions of its underlying decency and meaningfulness. For instance, IT and healthcare anticipate increased satisfaction with decency aspects like working hours but decreased satisfaction with meaningfulness aspects like social image due to misconceptions about AI handling most of their tasks. Conversely, service workers foresee no improvement in their working hours but a higher social standing due to the perceived status boost associated with working with AI.

CCS Concepts: • Human-centered computing → Empirical studies in HCI.