HeraSys: Collaborative Serving of Multiple LLM Workflows via Fine-Grained End-to-End Optimization

The proliferation of Large Language Models (LLMs) has shifted serving systems from processing isolated requests to orchestrating high-concurrency, multi-tenant agentic workflows. However, existing solutions typically prioritize intra-workflow optimization, largely neglecting the significant potential for inter-workflow optimization. In this paper, we propose HeraSys, an LLM serving system designed to optimize the end-to-end performance of concurrent workflows. Through fine-grained orchestration, HeraSys eliminates cross-workflow computational redundancy via structural node merging and reuse. Furthermore, HeraSys introduces a load-aware joint scheduling policy that dynamically manages execution order by evaluating both inter- and intra-query priorities. By integrating a resource skewing mechanism with adaptive batching and pipeline decomposition, HeraSys effectively mitigates tail latency while maintaining low average latency, thereby substantially improving system throughput. Extensive experiments demonstrate that HeraSys reduces P99 latency by up to 2.17$\times$ and increases serving throughput by up to 1.85$\times$ under strict latency guarantees.