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KDD2025Top-tier venue

Retrieving Intent-covering Demonstrations for Clarification Generation in Conversational Search Systems

Ziliang Zhao, Changle Qu, Zhicheng Dou, Haonan Chen, Jiajie Jin

2025Year
1Top-tier citations

Abstract

Search clarification is a critical user interface for open-domain conversational Web search, where generating high-quality facets for ambiguous or multi-facet queries significantly guides disambiguation and enhances the user's interaction experience. Recently, in-context learning with Large Language Models (LLMs) has emerged as a promising approach for facet generation by leveraging static or similarity-based demonstrations as prompts. However, existing methods predominantly rely on query similarity, failing to account for the multi-dimensional nature of query intents. This limitation can lead LLMs to generate incorrect or suboptimal facets misaligned with user needs. To address this challenge, we propose an intent-covering framework that improves clarification facet generation by selecting demonstrations that comprehensively cover the diverse intents underlying a given query. Specifically, we first train a generative model with beam search to predict potential intents and construct an intent-document graph to capture their semantic relationships. We then introduce a heuristic greedy algorithm that optimizes demonstration selection by maximizing intent coverage. Furthermore, since the order of demonstrations significantly affects generation quality, we develop a re-ranking model to optimize their sequence for better contextual alignment. Experiments demonstrate the superiority of our approach over strong baselines in various lexical and semantic evaluation metrics. Additionally, we conduct an in-depth analysis of how the number, order, and contextual relevance of demonstrations influence generation performance.

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