'How Did We Miss It?': Examining the Infrastructural Work of Practitioners Supporting Housing Insecure and Foster Youth Students
Rachael Zehrung, Lora Cawelti, Erica Van Steenis, Verenisse Ponce Soria, Guadalupe Aileen Mendoza, Richard Arum, Yunan Chen, June Ahn
Abstract
Youth experiencing housing insecurity or living in foster care have complex social, emotional, and material needs. While policies and structures exist to support these youth, intra- and interorganizational challenges pose barriers to effective collaboration. In contrast to prior work that focuses on the collaborative practices of individual stakeholders, this study draws on the insights of practitioners in different roles and organizations within the same county. Through 12 in-depth interviews with practitioners working across the system, we identify the key activities and infrastructural work performed by practitioners to support housing insecure and foster youth in light of social, technical, and institutional constraints. Based on our findings, we shed light on stigma management at an organizational level and the role of human infrastructure in responding to time-sensitive needs in highly institutionalized contexts.
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Cited by top-tier papers2
- Hiding in Plain Sight: Understanding the Everyday Practices and Challenges of Car DwellersRachael Zehrung, Yunan ChenCHI 2026 · 1 citation
- Journeys of Parents with LGBTQ+ Children: How Trauma and Healing Reshape Identity and (Mis)Informating PracticesSoonho Kwon, Dong Whi Yoo, Koustuv Saha, Shaowen Bardzell et al.CSCW 2026
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