Reinforcing Long-Term Performance in Recommender Systems with User-Oriented Exploration Policy

Reinforcement learning (RL) has gained popularity in recommender systems for improving long-term performance by effectively exploring users' interests. However, modern recommender systems face the challenge of different user behavioral patterns among millions of items, making exploration more difficult. For example, users with varying activity levels require different exploration intensities. Unfortunately, previous studies often overlook this aspect and apply a uniform exploration strategy to all users, which ultimately hampers long-term user experiences. To tackle these challenges, we propose User-Oriented Exploration Policy (UOEP), a novel approach that enables fine-grained exploration among user groups. We first construct a distributional critic that allows policy optimization based on varying quantile levels of cumulative reward feedback from users, representing user groups with different activity levels. Using this critic as a guide, we design a population of distinct actors dedicated to effective and fine-grained exploration within their respective user groups. To simultaneously enhance diversity and stability during the exploration process, we also introduce a population-level diversity regularization term and a supervision module. Experimental results on public recommendation datasets validate the effectiveness of our approach, as it outperforms all other baselines in terms of long-term performance. Moreover, further analyses reveal the benefits of our approach, including improved performance for low-activity users and increased fairness among users.