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ComFeel: Productivity is a Matter of the Senses Too

Marios Constantinides, Sanja Scepanovic, Daniele Quercia, Hongwei Li, Ugo Sassi, Michael S. Eggleston

2021Year
30Citations
3Top-tier citations

Abstract

Indoor environmental quality has been found to impact employees' productivity in the long run, yet it is unclear its meetinglevel impact in the short term. We studied the relationship between sensorial pleasantness of a meeting's room and the meeting's productivity. By administering a 28-item questionnaire to 363 online participants, we indeed found that three factors captured 62% of people's experience of meetings: (a) productivity; (b) psychological safety; and (c) room pleasantness. To measure room pleasantness, we developed and deployed ComFeel, an indoor environmental sensing infrastructure, which captures light, temperature, and gas resistance readings through miniaturized and unobtrusive devices we built and named 'Geckos'. Across 29 real-world meetings, using ComFeel, we collected 1373 minutes of readings. For each of these meetings, we also collected whether each participant felt the meeting to have been productive, the setting to be psychologically safe, and the meeting room to be pleasant. As one expects, we found that, on average, the probability of a meeting being productive increased by 35% for each standard deviation increase in the psychological safety participants experienced. Importantly, that probability increased by as much as 25% for each increase in room pleasantness, confirming the significant short-term impact of the indoor environment on meetings' productivity.

CCS Concepts: • Human-centered computing → Ubiquitous and mobile devices; Computer supported cooperative work; Empirical studies in ubiquitous and mobile computing; User studies; Empirical studies in ubiquitous and mobile computing; User studies.

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