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MIME: MIMicking Emotions for Empathetic Response Generation

Navonil Majumder, Pengfei Hong, Shanshan Peng, Jiankun Lu, Deepanway Ghosal, Alexander F. Gelbukh, Rada Mihalcea, Soujanya Poria

2020Year
15Citations
30Top-tier citations

Abstract

Current approaches to empathetic response generation view the set of emotions expressed in the input text as a flat structure, where all the emotions are treated uniformly. We argue that empathetic responses often mimic the emotion of the user to a varying degree, depending on its positivity or negativity and content. We show that the consideration of these polaritybased emotion clusters and emotional mimicry results in improved empathy and contextual relevance of the response as compared to the state-of-the-art. Also, we introduce stochasticity into the emotion mixture that yields emotionally more varied empathetic responses than the previous work. We demonstrate the importance of these factors to empathetic response generation using both automatic-and human-based evaluations. The implementation of MIME is publicly available at https: //github.com/declare-lab/MIME. * signifies equal contribution User I am so excited because I am finally going to visit my parents next month! I did not see them for 3 years. Joyful Empathetic Response (GOLD) 3 years is a long time. How come?

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