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Setting the Record Straighter on Shadow Banning

Erwan Le Merrer, Benoît Morgan, Gilles Trédan

2021Year
6Citations
3Top-tier citations

Abstract

Shadow banning consists for an online social net-work in limiting the visibility of some of its users, without them being aware of it. Twitter declares that it does not use such a practice, sometimes arguing about the occurrence of "bugs" to justify restrictions on some users. This paper is the first to address the plausibility of shadow banning on a major online platform, by adopting both a statistical and a graph topological approach.We first conduct an extensive data collection and analysis campaign, gathering occurrences of visibility limitations on user profiles (we crawl more than 2.5 millions of them). In such a black-box observation setup, we highlight the salient user profile features that may explain a banning practice (using machine learning predictors). We then pose two hypotheses for the phenomenon: i) limitations are bugs, as claimed by Twitter, and ii) shadow banning propagates as an epidemic on user-interaction ego-graphs. We show that hypothesis i) is statistically unlikely with regards to the data we collected. We then show some interesting correlation with hypothesis ii), suggesting that the interaction topology is a good indicator of the presence of groups of shadow banned users on the service.

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