Dynamic Hotel Pricing at Online Travel Platforms: A Popularity and Competitiveness Aware Demand Learning Approach
Fanwei Zhu, Wendong Xiao, Yao Yu, Zemin Liu, Zulong Chen, Weibin Cai
Abstract
Dynamic pricing, which suggests the optimal prices based on the dynamic demands, has received considerable attention in academia and industry. On online hotel booking platforms, room demand fluctuates due to various factors, notably hotel popularity and competition. In this paper, we propose a dynamic pricing approach with popularity and competitiveness-aware demand learning. Specifically, we introduce a novel demand function that incorporates popularity and competitiveness coefficients to comprehensively model the price elasticity of demand. We develop a dynamic demand prediction network that focuses on learning these coefficients in the proposed demand function, enhancing the interpretability and accuracy of price suggestion. The model is trained in a multi-task framework that effectively leverages the correlations of demands among groups of similar hotels to alleviate data sparseness in room-level occupancy prediction. Comprehensive experiments conducted on real-world datasets validate the superiority of our method over state-of-the-art baselines in both demand prediction and dynamic pricing. Our model has been successfully deployed on a popular online travel platform, serving tens of millions of users and hoteliers.
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