Making Un-Use: When Humans Disengage with Technology
Alina Krischkowsky, Verena Fuchsberger, Manfred Tscheligi
Abstract
Humans frequently discontinue to use certain technologies, services, or platforms: they deactivate accounts, block content, or find workarounds for un-using functionalities or devices. This is noticeable in contemporary trends, such as digital detox, where an entire market emerged to support users in discontinuing their use. In this essayistic paper, we reflect on a collection of examples where humans disengage with technology by applying Vardouli’s concept of ‘making use’ to the context of discontinued use. We propose making un-use as an epistemological perspective to ‘human-artefact engagements’; one that emphasises un-users as enactors of open-ended, temporarily evolving, and creative activities. We depict making un-use as transformational acts, and discuss epistemological and designerly consequences of making un-use to shed light on a not yet explored site of inquiry and a design space that is about to evolve: a design space for making and makers of un-use.
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