Underreporting of AI Use: The Role of Social Desirability Bias
Yier Ling, Alex Kale, Alex Imas
Abstract
The integration of artificial intelligence (AI) into work and educational settings is rapidly increasing, yet accurately gauging its adoption remains a challenge. The majority of research uses self-reported surveys. The resulting estimates vary widely, sometimes differing by as much as 40 percentage points in the same setting. This paper studies whether social desirability bias–--the tendency to answer surveys in a way that would be viewed favorably by an outside party–--can potentially explain this discrepancy. We collect data on AI use in a large representative sample of university students. We assess the potential for social desirability bias using a common tool from psychology, indirect questioning: all students report both their own AI use and the use of their peers. The data reveals a significant gap, with approximately 60% of students reporting using AI themselves compared to 90% of their peers. In a follow-up study, natural language processing reveals social desirability bias as key driver of the gap between own and others’ AI use: students are hesitant to admit AI use due to negative perceptions. This suggests that using self-reports may underestimate the actual prevalence of AI in settings where social desirability bias plays a role, such as education.
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