Like Adding a Small Weight to a Scale About to Tip: Personalizing Micro-Financial Incentives for Digital Wellbeing
Sueun Jang, Youngseok Seo, Woohyeok Choi, Uichin Lee
Abstract
Personalized behavior change interventions can be effective as they dynamically adapt to an individual's context. Financial incentives, a commonly used intervention in commercial applications and policy-making, offer a mechanism for creating personalized micro-interventions that are both quantifiable and amenable to systematic evaluation. However, the effectiveness of such personalized micro-financial incentives in real-world settings remains largely unexplored. In this study, we propose a personalization strategy that dynamically adjusts the amount of micro-financial incentives to promote smartphone use regulation and explore its efficacy and user experience through a four-week, in-the-wild user study. The results demonstrate that the proposed method is highly cost-effective without compromising intervention effectiveness. Based on these findings, we discuss the role of micro-financial incentives in enhancing awareness, design considerations for personalized micro-financial incentive systems, and their potential benefits and limitations concerning motivation change.
• Human-centered computing → Empirical studies in ubiquitous and mobile computing.
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