"I never realized sidewalks were a big deal": A Case Study of a Community-Driven Sidewalk Accessibility Assessment using Project Sidewalk

Despite decades of effort, pedestrian infrastructure in cities continues to be unsafe or inaccessible to people with disabilities. In this paper, we examine the potential of community-driven digital civics to assess sidewalk accessibility through a deployment study of an open-source crowdsourcing tool called Project Sidewalk. We explore Project Sidewalk’s potential as a platform for civic learning and service. Specifically, we assess its effectiveness as a tool for community members to learn about human mobility, urban planning, and accessibility advocacy. Our findings demonstrate that community-driven digital civics can support accessibility advocacy and education, raise community awareness, and drive pro-social behavioral change. We also outline key considerations for deploying digital civic tools in future community-led accessibility initiatives.