Who Puts the "Social" in "Social Computing"?: Using A Neurodiversity Framing to Review Social Computing Research
Philip Baillargeon, Jina Yoon, Amy X. Zhang
Abstract
Human-Computer Interaction (HCI) and Computer Supported Collaborative Work (CSCW) have a longstanding tradition of interrogating the values that underlie systems in order to create novel and accessible experiences. In this work, we use a neurodiversity framing to examine how people with ways of thinking, speaking, and being that differ from normative assumptions are perceived by researchers seeking to study and design social computing systems for neurodivergent people. From a critical analysis of 84 publications systematically gathered across a decade of social computing research, we determine that research into social computing with neurodiverse participants is largely medicalized, adheres to historical stereotypes of neurodivergent children and their families, and is insensitive to the wide spectrum of neurodivergent people that are potential users of social technologies. When social computing systems designed for neurodivergent people rely upon a conception of disability that restricts expression for the sake of preserving existing norms surrounding social experience, the result is often simplistic and restrictive systems that prevent users from "being social" in a way that feels natural and enjoyable. We argue that a neurodiversity perspective informed by critical disability theory allows us to engage with alternative forms of sociality as meaningful and desirable rather than a deficit to be compensated for. We conclude by identifying opportunities for researchers to collaborate with neurodivergent users and their communities, including the creation of spectrum-conscious social systems and the embedding of double empathy into systems for more equitable design.
Ask about this paper
Your agent reads all of it.
Lune indexed this paper to the last equation, along with the top-tier papers that cite it. Ask a question and the answer quotes them.
Cited by top-tier papers1
Ask how each one uses itBuilds on25
- What Do We Mean by "Accessibility Research"?: A Literature Survey of Accessibility Papers in CHI and ASSETS from 1994 to 2019Kelly Mack, Emma McDonnell, Dhruv Jain, Lucy Lu Wang et al.CHI 2021 · 323 citations
- ADHD and Technology Research - Investigated by Neurodivergent ReadersKatta Spiel, Eva Hornecker, Rua Mae Williams, Judith GoodCHI 2022 · 142 citations
- Towards Accessible Remote Work: Understanding Work-from-Home Practices of Neurodivergent ProfessionalsMaitraye Das, John C. Tang, Kathryn E. Ringland, Anne Marie PiperCSCW 2021 · 133 citations
- Understanding the Telework Experience of People with DisabilitiesJohn C. TangCSCW 2021 · 107 citations
- Trauma-Informed Social Media: Towards Solutions for Reducing and Healing Online HarmCarol F. Scott, Gabriela Marcu, Riana Elyse Anderson, Mark W. Newman et al.CHI 2023 · 91 citations
Related papers
- "Ultimately, it's a matter of safety, and resisting ostracization": Understanding Neurodivergent Masking with Online CommunitiesKritika Kritika, Rua Mae Williams, Kathryn E. RinglandCHI 2025 · 15 citations
- "My Perfect Platform Would Be Telepathy" - Reimagining the Design of Social Media with Autistic AdultsBelén Barros Pena, Nelya Koteyko, Martine Van Driel, Andrea Delgado et al.CHI 2023 · 35 citations
- Counterventions: a reparative reflection on interventionist HCIRua Mae Williams, Louanne E. Boyd, Juan E. GilbertCHI 2023 · 70 citations
- Understanding Neurodiverse Social Play Between Autistic and Non-Autistic ChildrenBrooke Ayers Morris, Hayati Havlucu, Alison Oldfield, Oussama MetatlaCHI 2024 · 16 citations
- Working Together Toward Interdependence: Chatbot-Based Support for Balanced Social Interactions Between Neurodivergent and Neurotypical IndividualsHa Kyung Kong, Rachel Lowy, Youjin Choi, Jennifer G. KimCHI 2025 · 18 citations
