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EMNLP Findings2023

PlugMed: Improving Specificity in Patient-Centered Medical Dialogue Generation using In-Context Learning

Chengfeng Dou, Zhi Jin, Wenpin Jiao, Haiyan Zhao, Yongqiang Zhao, Zhengwei Tao

Abstract

The patient-centered medical dialogue systems strive to offer diagnostic interpretation services to users who are less knowledgeable about medical knowledge, through emphasizing the importance of providing responses specific to the patients. It is difficult for the large language models (LLMs) to guarantee the specificity of responses in spite of its promising performance even in some tasks in medical field. Inspired by in-context learning, we propose PlugMed, a Plug-and-Play Medical Dialogue System, for addressing the challenge. PlugMed is equipped with a prompt generation (PG) module and a response ranking (RR) module to enhances LLMs' dialogue strategies for improving the specificity of the responses. The PG module is used to stimulate the imitative ability of LLMs by providing them with real dialogues from similar patients as prompts. The RR module incorporates fine-tuned small model as response filter to enable the selection of appropriate responses generated by LLMs. Furthermore, we introduce a new evaluation method based on matching both user's intent and high-frequency medical term to effectively assess the specificity of the responses. We conduct experimental evaluations on three medical dialogue datasets, and the results, including both automatic and human evaluation, demonstrate the effectiveness of our approach.

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Builds on11

  1. Training language models to follow instructions with human feedbackLong Ouyang, Jeffrey Wu, Xu Jiang, Diogo Almeida et al.NeurIPS 2022 · 24,707 citations
  2. BERTScore: Evaluating Text Generation with BERTTianyi Zhang, Varsha Kishore, Felix Wu, Kilian Q. Weinberger et al.ICLR 2020 · 8,443 citations
  3. Multi-Task Pre-Training for Plug-and-Play Task-Oriented Dialogue SystemYixuan Su, Lei Shu, Elman Mansimov, Arshit Gupta et al.ACL 2022 · 218 citations
  4. UBAR: Towards Fully End-to-End Task-Oriented Dialog System with GPT-2Yunyi Yang, Yunhao Li, Xiaojun QuanAAAI 2021 · 217 citations
  5. MedDialog: Large-scale Medical Dialogue DatasetsGuangtao Zeng, Wenmian Yang, Zeqian Ju, Yue Yang et al.EMNLP 2020 · 163 citations

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