Meeting Young Adults' Social Support Needs across the Health Behavior Change Journey: Implications for Digital Mental Health Tools
Jonah Meyerhoff, Rachel Kornfield, David C. Mohr, Madhu C. Reddy
Abstract
In pursuit of mental wellness, many find that behavioral change is necessary. This process can often be difficult but is facilitated by strong social support. This paper explores the role of social support across behavioral change journeys among young adults, a group at high risk for mental health challenges, but with the lowest rates of mental health treatment utilization. Given that digital mental health tools are effective for treating mental health conditions, they hold particular promise for bridging the treatment gap among young adults, many of whom, are not interested in - or cannot access - traditional mental healthcare. We recruited a sample of young adults with depression who were seeking information about their symptoms online to participate in an Asynchronous Remote Community (ARC) elicitation workshop. Participants detailed the changing nature of social interactions across their behavior change journeys. They noted that both directed and undirected support are necessary early in behavioral change and certain needs such as informational support are particularly pronounced, while healthy coping partnerships and accountability are more important later in the change process. We discuss the conceptual and design implications of our findings for the next generation of digital mental health tools.
Ask about this paper
Ask your agent about it.
Lune has read the top-tier papers around this one, so every answer names the papers it rests on.
Your agent calls
Lunesearch_papers
Free to start. No credit card required.
Terminal
Install the CLIlune papers get 3219b0e2-5c4e-42b7-b73f-c783fac576afCited by top-tier papers6
- "This Chatbot Would Never...": Perceived Moral Agency of Mental Health ChatbotsJoel Wester, Henning Pohl, Simo Hosio, Niels van BerkelCSCW 2024 · 37 citations
- A Systematic Review and Meta-Analysis of Research on Goals for Behavior ChangeJun Zhu, Sruzan Lolla, Meeshu Agnihotri, Sahar Asgari Tappeh et al.CHI 2025 · 14 citations
- Balancing Caregiving and Self-Care: Exploring Mental Health Needs of Alzheimer's and Dementia CaregiversJiayue Melissa Shi, Keran Wang, Dong Whi Yoo, Ravi Karkar et al.CSCW 2025 · 12 citations
- Large Language Model Agents for Improving Engagement with Behavior Change Interventions: Application to Digital MindfulnessHarsh Kumar, Suhyeon Yoo, Angela M. Zavaleta Bernuy, Jiakai Shi et al.CSCW 2025 · 7 citations
- More than Decision Support: Exploring Patients' Longitudinal Usage of Large Language Models in Real-World Healthcare-Seeking JourneysYancheng Cao, Yishu Ji, Chris Yue Fu, Sahiti Dharmavaram et al.CHI 2026 · 2 citations
Related papers
- Meeting Users Where They Are: User-centered Design of an Automated Text Messaging Tool to Support the Mental Health of Young AdultsRachel Kornfield, Jonah Meyerhoff, Hannah Studd, Ananya Bhattacharjee et al.CHI 2022 · 58 citations
- Parenting in a Pandemic: Juggling Multiple Roles and Managing Technology Use in Family Life During COVID-19 in the United StatesRebecca Michelson, Akeiylah DeWitt, Ria Nagar, Alexis Hiniker et al.CSCW 2021 · 44 citations
- "I Just Can't Help But Smile Sometimes": Collaborative Self-Management of DepressionEleanor R. Burgess, Madhu C. Reddy, David C. MohrCSCW 2022 · 21 citations
- "I Wanted to See How Bad it Was": Online Self-screening as a Critical Transition Point Among Young Adults with Common Mental Health ConditionsKaylee Payne Kruzan, Jonah Meyerhoff, Theresa Nguyen, Madhu C. Reddy et al.CHI 2022 · 64 citations
- Designing Mental Health Technologies that Support the Social Ecosystem of College StudentsEmily G. Lattie, Rachel Kornfield, Kathryn E. Ringland, Renwen Zhang et al.CHI 2020 · 90 citations
