ELIXIR: Learning from User Feedback on Explanations to Improve Recommender Models
Azin Ghazimatin, Soumajit Pramanik, Rishiraj Saha Roy, Gerhard Weikum
Abstract
System-provided explanations for recommendations are an important component towards transparent and trustworthy AI. In stateof-the-art research, this is a one-way signal, though, to improve user acceptance. In this paper, we turn the role of explanations around and investigate how they can contribute to enhancing the quality of the generated recommendations themselves. We devise a human-in-the-loop framework, called Elixir, where user feedback on explanations is leveraged for pairwise learning of user preferences. Elixir leverages feedback on pairs of recommendations and explanations to learn user-specific latent preference vectors, overcoming sparseness by label propagation with item-similarity-based neighborhoods. Our framework is instantiated using generalized graph recommendation via Random Walk with Restart. Insightful experiments with a real user study show significant improvements in movie and book recommendations over item-level feedback.
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Cited by top-tier papers5
- On Selective, Mutable and Dialogic XAI: a Review of What Users Say about Different Types of Interactive ExplanationsAstrid Bertrand, Tiphaine Viard, Rafik Belloum, James R. Eagan et al.CHI 2023 · 53 citations
- Editable User Profiles for Controllable Text RecommendationsSheshera Mysore, Mahmood Jasim, Andrew McCallum, Hamed ZamaniSIGIR 2023 · 15 citations
- Agentic Feedback Loop Modeling Improves Recommendation and User SimulationShihao Cai, Jizhi Zhang, Keqin Bao, Chongming Gao et al.SIGIR 2025 · 13 citations
- InterQuest: A Mixed-Initiative Framework for Dynamic User Interest Modeling in Conversational SearchYu Mei, Yuanxi Wang, Shiyi Wang, Qingyang Wan et al.UIST 2025
- Preference Is More than Comparisons: Rethinking Dueling Bandits with Augmented Human FeedbackShengbo Wang, Hong Sun, Ke LiAAAI 2026
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