"It's a lonely disease": Cultivating Online Spaces for Social Support among People Living with Dementia and Dementia Caregivers
Jazette Johnson, Vitica Arnold, Anne Marie Piper, Gillian R. Hayes
Abstract
People living with dementia as well as dementia caregivers are finding new ways to provide and receive support online. The emerging use of social media platforms-such as TikTok, Clubhouse, and Facebook-by people with dementia and dementia caregivers enables new forms of sharing about stigmatized, poorly understood, and often under-discussed experiences. Building on prior work focused on formal support groups, we report findings from an interview study of how people living with dementia and dementia caregivers provide and receive social support through emerging online spaces and communities. Our analysis reveals that both groups cultivate new online spaces for sharing about the experience of dementia while also navigating tensions surrounding public disclosure of lived experiences, advocacy, education, and the ability to protect and keep private elements of life experiences. We discuss how these groups cultivate online spaces across platforms and contribute to ongoing ethical debates about consent in online communities. We conclude with questions that guide future work on emerging online spaces for supporting people living with dementia and caregivers of people living with dementia.
Ask about this paper
Ask your agent about it.
Lune has read the top-tier papers around this one, so every answer names the papers it rests on.
Cited by top-tier papers9
- CareJournal: A Voice-Based Conversational Agent for Supporting Care CommunicationsJohn Rudnik, Sharadhi Raghuraj, Mingyi Li, Robin N. BrewerCHI 2024 · 24 citations
- Hashtag Re-Appropriation for Audience Control on Recommendation-Driven Social Media Xiaohongshu (rednote)Ruyuan Wan, Lingbo Tong, Tiffany Knearem, Toby Jia-Jun Li et al.CHI 2025 · 19 citations
- Patient Perspectives on AI-Driven Predictions of Schizophrenia Relapses: Understanding Concerns and Opportunities for Self-Care and TreatmentDong Whi Yoo, Hayoung Woo, Viet Cuong Nguyen, Michael L. Birnbaum et al.CHI 2024 · 15 citations
- Opportunities in Mental Health Support for Informal Dementia Caregivers Suffering from Verbal AgitationTaewook Kim, Hyeok Kim, Angela C. Roberts, Maia L. Jacobs et al.CSCW 2024 · 14 citations
- Balancing Caregiving and Self-Care: Exploring Mental Health Needs of Alzheimer's and Dementia CaregiversJiayue Melissa Shi, Keran Wang, Dong Whi Yoo, Ravi Karkar et al.CSCW 2025 · 12 citations
Related papers
- Roles in the Discussion: An Analysis of Social Support in an Online Forum for People with DementiaJazette Johnson, Rebecca W. Black, Gillian R. HayesCSCW 2020 · 47 citations
- Making Space for Social Sharing: Insights from a Community-Based Social Group for People with DementiaJiamin Dai, Karyn MoffattCHI 2020 · 27 citations
- "I See Me Here": Mental Health Content, Community, and Algorithmic Curation on TikTokAshlee Milton, Leah Ajmani, Michael Ann DeVito, Stevie ChancellorCHI 2023 · 115 citations
- Self-Other Disclosures of Concealable Stigmatized Identities on TikTok: Implications for Interdependent PrivacyT'kara Mullins, Nurun Naher, Kristyna Rehovicova, Aneka Williams et al.CSCW 2025 · 1 citation
- "I Was Told to Come Back and Share This": Social Media-Based Near-Death Experience Disclosures as Expressions of Spiritual BeliefsYifan Zhao, Yuxin Fang, Yihuan Chen, Ray LCCHI 2026 · 1 citation
