WWW2022

Meta-Learning Helps Personalized Product Search

Bin Wu, Zaiqiao Meng, Qiang Zhang, Shangsong Liang

14 citations

Abstract

Personalized product search that provides users with customized search services is an important task for e-commerce platforms. This task remains a challenge when inferring users’ preferences from few records or even no records, which is also known as the few-shot or zero-shot learning problem. In this paper, we propose a Bayesian Online Meta-Learning Model (BOML), which transfers meta-knowledge, from the inference for other users’ preferences, to help to infer the current user’s interest behind her/his few or even no historical records. To extract meta-knowledge from various inference patterns, our model constructs a mixture of meta-knowledge and transfers the corresponding meta-knowledge to the specific user according to her/his records. Based on the meta-knowledge learned from other similar inferences, our proposed model searches a ranked list of products to meet users’ personalized query intents for those with few search records (i.e., few-shot learning problem) or even no search records (i.e., zero-shot learning problem). Under the records arriving sequentially setting, we propose an online variational inference algorithm to update meta-knowledge over time. Experimental results demonstrate that our proposed BOML outperforms state-of-the-art algorithms.