Charting the COVID Long Haul Experience - A Longitudinal Exploration of Symptoms, Activity, and Clinical Adherence
Jessica Pater, Shaan Chopra, Jeanne Carroll, Juliette Zaccour, Fayika Farhat Nova, Tammy Toscos, Shion Guha, Fen Lei Chang
Abstract
COVID Long Haul (CLH) is an emerging chronic illness with varied patient experiences. Our understanding of CLH is often limited to data from electronic health records (EHRs), such as diagnoses or problem lists, which do not capture the volatility and severity of symptoms or their impact. To better understand the unique presentation of CLH, we conducted a 3-month long cohort study with 14 CLH patients, collecting objective (EHR, daily Fitbit logs) and subjective (weekly surveys, interviews) data. Our findings reveal a complex presentation of symptoms, associated uncertainty, and the ensuing impact CLH has on patients' personal and professional lives. We identify patient needs, practices, and challenges around adhering to clinical recommendations, engaging with health data, and establishing "new normals" post COVID. We reflect on the potential found at the intersection of these various data streams and the persuasive heuristics possible when designing for this new population and their specific needs.
• Human-centered computing → Empirical studies in HCI; • Applied computing → Health informatics.
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