EMNLP Findings2023
Exploiting Emotion-Semantic Correlations for Empathetic Response Generation
Zhou Yang, Zhaochun Ren, Yufeng Wang, Xiaofei Zhu, Zhihao Chen, Tiecheng Cai, Yunbing Wu, Yisong Su, Sibo Ju, Xiangwen Liao
Abstract
Empathetic response generation aims to generate empathetic responses by understanding the speaker's emotional feelings from the language of dialogue. Recent methods capture emotional words in the language of communicators and construct them as static vectors to perceive nuanced emotions. However, linguistic research has shown that emotional words in language are dynamic and have correlations with other grammar semantic roles, i.e., words with semantic meanings, in grammar. Previous methods overlook these two characteristics, which easily lead to misunderstandings of emotions and neglect of key semantics.
To address this issue, we propose a dynamical Emotion-Semantic Correlation Model (ESCM) for empathetic dialogue generation tasks. ESCM constructs dynamic emotionsemantic vectors through the interaction of context and emotions. We introduce dependency trees to reflect the correlations between emotions and semantics. Based on dynamic emotion-semantic vectors and dependency trees, we propose a dynamic correlation graph convolutional network to guide the model in learning context meanings in dialogue and generating empathetic responses. Experimental results on the EMPATHETIC-DIALOGUES dataset show that ESCM understands semantics and emotions more accurately and expresses fluent and informative empathetic responses. Our analysis results also indicate that the correlations between emotions and semantics are frequently used in dialogues, which is of great significance for empathetic perception and expression. 1
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Cited by top-tier papers2
- Towards Multimodal Empathetic Response Generation: A Rich Text-Speech-Vision Avatar-based BenchmarkHan Zhang, Zixiang Meng, Meng Luo, Hong Han et al.WWW 2025 · 25 citations
- An Iterative Associative Memory Model for Empathetic Response GenerationZhou Yang, Zhaochun Ren, Yufeng Wang, Haizhou Sun et al.ACL 2024
Builds on10
- CEM: Commonsense-Aware Empathetic Response GenerationSahand Sabour, Chujie Zheng, Minlie HuangAAAI 2022 · 196 citations
- Knowledge Bridging for Empathetic Dialogue GenerationQintong Li, Piji Li, Zhaochun Ren, Pengjie Ren et al.AAAI 2022 · 128 citations
- Improving Empathetic Response Generation by Recognizing Emotion Cause in ConversationsJun Gao, Yuhan Liu, Haolin Deng, Wei Wang et al.EMNLP Findings 2021 · 87 citations
- CoMAE: A Multi-factor Hierarchical Framework for Empathetic Response GenerationChujie Zheng, Yong Liu, Wei Chen, Yongcai Leng et al.ACL Findings 2021 · 69 citations
- CASS: Towards Building a Social-Support Chatbot for Online Health CommunityLiuping Wang, Dakuo Wang, Feng Tian, Zhenhui Peng et al.CSCW 2021 · 65 citations
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- Multi-Party Empathetic Dialogue Generation: A New Task for Dialog SystemsLingyu Zhu, Zhengkun Zhang, Jun Wang, Hongbin Wang et al.ACL 2022
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