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Does Mode of Digital Contact Tracing Affect User Willingness to Share Information? A Quantitative Study

Camellia Zakaria, Pin Sym Foong, Chang Siang Lim, Pavithren V. S. Pakianathan, Gerald Choon Huat Koh, Simon Tangi Perrault

2022Year
6Citations
1Top-tier citations

Abstract

Digital contact tracing can limit the spread of infectious diseases. Nevertheless, barriers remain to attain sufficient adoption. In this study, we investigate how willingness to participate in contact tracing is affected by two critical factors: the modes of data collection and the type of data collected. We conducted a scenario-based survey study among 220 respondents in the United States (U.S.) to understand their perceptions about contact tracing associated with automated and manual contact tracing methods. The findings indicate a promising use of smartphones and a combination of public health officials and medical health records as information sources. Through a quantitative analysis, we describe how different modalities and individual demographic factors may affect user compliance when participants are asked to provide four key information pieces for contact tracing.

• Social and professional topics → User characteristics; • Humancentered computing → Human computer interaction (HCI).

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